FAQ

Frequently Asked Questions

We understand how important it is to have all the information before making a decision. That’s why we’ve compiled the most frequently asked questions to address your concerns and help you better understand our services. If you don’t find the answer you’re looking for, feel free to reach out to us!

¿Obtendré un diseño responsivo y compatible con dispositivos móviles?

Yes, absolutely! All the websites we create are fully responsive and optimized for desktops, tablets, and smartphones.

Will the website be SEO-friendly?

Yes, we optimize aspects such as loading speed, meta tags, and descriptions to enhance your website’s visibility on search engines.

What information do I need to provide to get started?

We’ll need: – Details about your business. – Your brand guidelines (if available). – Design preferences and specific functionalities. – Text content, original logos, and access details for your hosting/domain provider (if applicable). Don’t worry if you don’t have everything ready; we’ll guide you step-by-step to gather what’s needed.

How long will it take to complete my website?

The timeframe depends on the complexity of the project, but a standard business website typically takes 2–3 weeks.

How can I be sure I’ll be satisfied with the final delivery?

We’ll provide a live demonstration of your website before final delivery. Revisions will be made based on your feedback until you are completely satisfied.

Do you use themes for design?

Yes, we use premium customized themes. This saves time and money by leveraging complex integrations and sophisticated structures. Themes are fully tailored to meet your business needs, adjusting colors, fonts, and specific functionalities.

What is your milestone structure?

We work in two phases:

– First phase: We design the website’s look (50% of the project).
– Second phase: We develop the content.

Each phase includes milestones for your approval before moving forward.

Can external tools like booking systems, live chat, or payment gateways be integrated?

Yes, we can integrate external tools based on your specific needs, such as booking systems, live chat, or payment gateways like PayPal and Stripe.

Will I be able to edit my website easily later, even if I don’t know how to code?

Absolutely! We provide an intuitive admin panel with user-friendly features, such as drag-and-drop options, so you can update your website content (text, images, blog posts, products, etc.) without technical knowledge. Plus, we include step-by-step guides.

Do you provide hosting and domain services as part of the package?

Yes, we can include hosting and domain services as part of the package, depending on the specific needs of your project and preferences. We tailor our solutions to meet each client’s unique requirements. If we cannot offer hosting, we’ll be happy to recommend the best providers based on your project’s requirements. Additionally, we’ll assist you with setup to ensure everything runs smoothly.

I don’t have the content for my website yet. Can you still start?

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Do you offer post-launch support or maintenance services?

Yes! We provide post-launch assistance to resolve issues or make adjustments. We also offer ongoing maintenance packages upon request. Our maintenance services include security updates, design improvements, uploading new content, and more.

What is your development process?

Our process includes: – Analyzing your content, competitors, and industry. – Developing a first version for your review. – Making iterative adjustments based on your feedback until the final result is achieved.

Do you provide SSL as part of the project?

Yes, we can include an SSL certificate as part of the project, depending on your business needs and the scope of the selected package.

If it’s not possible, we’d be happy to recommend the best options and assist you with installation and configuration to ensure your website’s security.

What happens if I want to add features after delivery?

No problem! You can always request additional features. We’ll analyze your requirements and provide you with a customized plan to implement them.

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